Customer Success Manager (German Speaking)

London, England, United Kingdom · Customer Success

Description

Freespee is a SaaS solution that helps businesses to talk to their website visitors or app users in real-time.

Our customer communication software is uses digital profiling of website visitors and app users to make call routing decisions, empowering businesses to build better experiences for their customers.

We’re a Swedish company with offices in Uppsala, London Paris, Dusseldorf and Barcelona.

Our Company Values:

‘Be Genuine’

“We act with integrity, we speak our mind”

‘Stay Focused’

“We focus our attention and energy on what really matters for customers and ourselves"

‘Engage Others’

“We demonstrate positivity and work hard on making people around us excited and successful"

‘Be humble’

“We Celebrate successes with simplicity and face our everyday challenges with realism”


Do you have a passion for ensuring your customers needs are met effectively and efficiently? Can you analyse accounts and spot opportunities to improve the experience? Then you may be the person for us.

We are currently looking for an enthusiastic, German speaking, Customer Success Manager to join our team here in London. You will be working with our amazing Customer Operations team looking after all of our clients in the DACH area.


Responsibilities

Requirements

Essential

Desirable

Other role interaction - works closely with…

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